An Cosantóir July / August 2020 www.dfmagazine.ie
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C O N T A C T
BY CPL LEE COYLE PHOTOS BY CPL LEE COYLE
T
he Covid-19 pandemic has rocked nations across the
world, and has pushed governments to act in ways
never seen before by most people in the world. The
pandemic has created many challenges for people lives and
businesses, but none have been more affected than our
health services. Dealing with this threat has pushed our
own HSE to go above and beyond, with its staff working
tirelessly to treat and respond to the pandemic while also
running normal day to day services. With the overwhelming
number of taskings the HSE are required to do they have
called in assistance from other government bodies to help
out in areas that are needed.
One of the ways the DF has been called upon during the
Covid-19 pandemic was to set up a Contact Call Centre (CCC).
This is an invaluable tool in stemming the spread of the virus
and gives people affected quicker access to testing and much
needed medical care.
The 96th Cadet Class was tasked with this important task
of helping to set up and manning the CCC. The location
chosen for the centre was within the DFTC, close to where
the cadets are housed during their cadetship and started
operating in late March. Contact Call Centres like this one
have been set up in numerous locations around the country.
Each CCC site has a mobiliser who manages the centre, also
